
FAQ
1. What is EI unemployment benefits? Am I eligible to apply?
EI (Employment Insurance) unemployment benefits are income support provided by the Canadian government to help individuals who have temporarily lost income due to involuntary unemployment (e.g., layoffs, contract termination). You may be eligible if you have accumulated enough insurable hours in the past 52 weeks (usually 420-700 hours) and did not voluntarily leave your job.
2. What does your EI application assistance service include?
We will complete the entire EI application process for you, including guidance on logging into your CRA and Service Canada accounts, filling out online forms, organizing necessary information, submitting the application, and following up on its status to ensure your application is processed smoothly and promptly.
3. How much EI unemployment benefits can I receive per week?
According to government regulations, the standard EI benefit is 55% of your average weekly insurable earnings, with a maximum weekly amount of $668 (2025 data). The specific amount is determined by the Record of Employment (ROE) you submit.
4. I have been unemployed for over 2 weeks. Can I still apply for EI?
Yes, but it is recommended to apply as soon as possible. EI applications should be submitted as soon as possible after unemployment, and no later than 4 weeks. Delays may result in reduced benefits or rejection.
5. What documents are required for an EI application?
Common documents include: Record of Employment (ROE), Social Insurance Number (SIN), bank account information, previous employer information, and past work records. We will assist you in preparing these documents.
6. My English is not good, and I am not familiar with CRA/Service Canada. Can I use your service?
Absolutely. Our service is designed for individuals who are not familiar with the EI process or are not fluent in English. We provide assistance entirely in Chinese, helping you complete the entire application process without barriers.